Support

Account Access

• Sign in with Sign in with Apple or with an email and password, depending on how you originally created your account.
• If you can't sign in, email us with the address you used to sign up and we'll help you regain access.

Subscriptions & Purchases (Dear Me+)

• Dear Me+ is purchased through the Apple App Store using your Apple ID.
• To restore a previous purchase: go to You → Dear Me+ → Restore Purchases.
• To manage, change, or cancel your subscription: open the Settings app → [your name] → Subscriptions on your iPhone.
• Purchases and subscriptions are billed through your Apple ID. For App Store purchase or refund requests, visit reportaproblem.apple.com.

Your Data & Privacy

• You can review our full Privacy Policy for details on what we collect and how it's used.
• You can delete individual journal entries or Living Memories at any time in the app.
• Release & Forget permanently removes a journal entry and everything derived from it (including linked memories) from both your device and our cloud storage.
• You can permanently delete your entire account and all associated data from You → Account Settings → Delete Account.

General Help

For bugs, feedback, or anything else, just email us at hello@morristownwedding.com — include your device model and iOS version if reporting a technical issue.